The partnership is firmly rooted locally and close to the customers to ensure that Nordea’s private, commercial and agricultural customers have access to advice in both banking and insurance matters. When the financial adviser goes over the finances and needs with the customer, the customer is proactively referred to Topdanmark for insurance advice either via telephone/online meetings, or meetings at the customer or at one of Nordea’s branch offices.  

From experience, we know that insurance is a positive add-on to banking, and our customer surveys confirm that Topdanmark plays a part in increasing the satisfaction of the Nordea customers. Nordea customers who are insured in Topdanmark are more satisfied with the bank than Nordea customers with another insurance company.  

The partnership between Nordea and Topdanmark is a strong match because real customer – and partner value is executed. The partnership holds great potential for further integration and joint development of the customer journey and solutions. 

Topdanmark is very pleased with the partnership with Nordea. It is a perfect match. Both Topdanmark and Nordea have a customer-focused approach and focus on the good customer experiences and quality products

Peter Hermann CEO, TOPDANMARK